The Science of Storytelling

Creating curiosity

When you raise a question the listener wants to know the answer to, you create what psychologists call a curiosity gap.

Uncertainty of Outcome

What happens next?

An unanswered question creates forward momentum and active attention.

Why Jay Teaches the Science

A journalist who covered the research

Jay studied psychology at Yale and spent years as a Senior Editor at Psychology Today, where he covered neuroscience, decision making, persuasion, and consumer behavior.

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The Unanswered Question

The mind wants to complete what it cannot yet resolve

A bold cobalt profile faces a question-shaped negative-space gap between colorful story fragments

The gap becomes the question

The unanswered question exists as a hole in the visual field, surrounded by incomplete fragments the mind wants to connect.

A poised professional studies a large coral question mark assembled from tiny fragments

Fragments form a question

Her expression feels curious rather than confused, while many small fragments gather into one dominant unanswered question.

An absorbed investigator studies an evidence wall with one central piece conspicuously missing

One missing clue demands an answer

The surrounding evidence almost forms an explanation, but the blank center prevents closure and keeps the investigator mentally engaged.

A noir detective silhouette examines coral footprints through a magnifying glass

The mystery pulls him onward

The trail and giant negative space communicate an unresolved path instantly, with strong editorial impact.

Keep the Rope Taut

Make the listener want to know more

You want the listener tugging on the rope, eager to find out what happens next. You don’t want the rope to go slack.

A professional woman rendered in cut paper draws a taut coral rope through her hands as the tail loosens behind

Tactile editorial clarity

Layered paper gives the figure presence while the rope’s change from tension to slack remains perfectly readable.

A simplified risograph figure pulls a long taut blue rope while its loose tail trails behind

Urgency and kinetic pull

The diagonal rope and rushing ink texture amplify the impulse to pull forward into the unanswered story.

Withhold the Outcome

Reveal enough to make the listener care

A listener reaches toward the concealed final card in an unfinished visual story sequence

The final card stays hidden

Three visible story beats establish a goal and obstacle; the blank final card turns the outcome into the listener’s dominant question.

A storyteller opens a curtain only slightly while three listeners lean toward the scene still hidden behind it

The curtain opens—but not enough

The narrow opening supplies one tantalizing fragment while every listener angles forward toward what remains concealed.

A listener leans toward a large architectural keyhole that exposes only part of an unfolding story

The keyhole shows only a fragment

A restricted view makes the information gap literal: he can see enough to care, but not enough to know the outcome.

When Curiosity Fails

More information does not create more attention

A woman talks while a huge pile of slack coral rope lies untouched between her and a visibly bored man

The information piles up

His classic bored posture and the enormous central heap make the failure unmistakable: she is supplying far more than he wants to receive.

Keep the Tension

Keep the listener leaning forward

The strongest stories create a felt need to discover what comes next.

The Desired Effect

A desire to find out what happens

  • Suspense
  • Curiosity
  • A desire to find out what happens next

The curiosity gap

When you raise a question the listener wants to know the answer to, you create what psychologists call a curiosity gap.

The curiosity gap taps into a human need called the need for cognitive closure.

From Theory to Practice

What your team walks out with